Shipping & Return Policy

Processing Time:

Orders are processed within 5 business days of the order being placed. This does not include weekends and public holidays.

 

Returns:

Returns will be accepted within 14 day(s) of the delivery date. Items must be returned unused and in original condition. Some items, such as sale items, may not be eligible for return.

 

Damaged Orders:

Octopuss Design is not liable for loss or damage after the order has been passed to the shipping carrier. We will however review and try to assist you as best we can in the event that an order is lost or damaged. Please contact octopussdesign@outlook.com with any order issues including the order number.